Introducing our community practice
Our expert community team is obsessive about making work as easy as play. With over 100 years combined community experience across a wide range of industries and technologies, our team will help you choose, implement and integrate the platforms that best meet your needs. But it’s working with you post-launch where we make the most impact. Viewing participation through the lens of human behaviour, employee experience and business benefits, we can inspire exceptionally high adoption to unlock the full value of your collaboration technology.
When to talk to us...
Whether you need advice, direction or hands-on help, our community experts can show you the way. Where are you on your journey?
I’m looking to launch
Want to create a community in your company? Then we’ll help make the launch a success. Whether you need vendor selection, technical implementation, comms planning or community leadership coaching, we can take care of it all.
I want to revive
Got a community platform that’s not quite fulfilling its potential? Let us health check, gather actionable insights and revitalise. From analysis and recommendations to full relaunch campaigns, our team has the cure for your community woes.
I’m ready to thrive
Time to integrate with your other systems, or introduce bots? Then our technical specialists can guide you through solution design and delivery. Or if you just want to go bigger, our vast community building expertise will take participation to the next level.
Our success services
Business case development + Needs analysis + Vendor selection + Use case + Project planning + Stakeholder engagement + Comms planning + more...
Defining success criteria + Return on investment + Dashboards tools + Visual storytelling + Proving value + more...
Build and configure
Single sign-on + Active directory + System integrations + Site creation + Bots + Testing + Admin console coaching + more...
Create user accounts + Coaching + Training for pre- and post-launch + Promote value proposition + Launch buzz + Self-learning materials + Moderation + more...
Project initiation + Create value proposition + Compliance + Adoption Planning + Stakeholder buy in + Multi-channel comms plan + more...
Executive engagement + Advocate network + Group structure and conventions + Content seeding + Live launch events + Growth planning + more...
As either a standalone service or a follow-up to one of our adoption packages, our Health Check will analyse and assess the health of your digital landscape.
Our adoption packages
Sei Mani has extensive experience of driving community adoption. Whether you have 1,000 or 100,000 people, we deliver tailored packages to suit your exact needs. And no matter where you are on your community journey, we’re committed to helping you move forward.
Whether you’re comparing technologies or ready to inject life into your community, you’ll want expert advice to turn your intent into action. We’ll meet with your team, listen, share ideas and set you on the road to success.
At any point in your journey, we will bring our expertise and experience to your team, coaching them in community leadership skills. We’ll co-create plans and content, gather constructive feedback and support you at every stage.
Our ‘full fat’ adoption package embeds us in your team, providing pre- and post-launch support to establish a high-performing community. Whether you’d like
us to take a visible community leadership role, or work with you behind the scenes, we’ll roll up our sleeves, get stuck in and be accountable for project deliverables and community success.
Every organisation is unique and so we will tailor a package to suit you. We'll take elements from advise, enable and embed, and combine them with custom bot development, design and branding, maturity assessments, content creation, executive coaching, live broadcast video support, community management and moderation workshops to compliment your team and maximise your success.
Community-building talent is the single most precious resource in the modern world.
- Peter Drucker